Why should you act quickly?
Chance to prevent bullying
Get mental tools for healthy Relationships in the Workplace! The WomanAid violence prevention system provides interactive plans with practical steps. Start the self-education block to prevent workplace bullying!
Opportunity to overcome bullying
Overcome workplace bullying with minimal risks to yourself and your financial future! With each day of inaction, the risk of escalating relationships increases. WomanAid will help break the cycle of violence and protect you from severe consequences.
Stages of the workplace bullying cycle
1. Initial Misunderstanding or Conflict: It all starts with a small misunderstanding or conflict that can arise between coworkers or between an employee and management.
2. Stereotyping and Labeling: One party begins to use stereotypes or labels to describe the other party, usually negative ones.
3. Onset of Systematic Bullying: Bullying becomes more frequent and systematic, including personal insults, spreading rumors, and other forms of aggression.
4. Escalation of Conflict: The conflict escalates, and the workplace atmosphere becomes tense.
5. Isolation of the Victim: The bullying victim begins to feel isolated and separated from other colleagues.
6. Decreased Productivity and Morale: Both victims and witnesses of bullying experience decreased motivation and productivity.
7. Physical and Psychological Exhaustion: The victim may suffer from stress, anxiety, or depression, leading to physical and emotional exhaustion.
8. Involvement of Management and HR: At this point, the matter often reaches management or the HR department, but the response can vary.
9. Crisis or Boiling Point: The situation reaches a critical point that can lead to open conflict, termination, or even legal consequences.
10. Conflict Resolution or Exit Strategy: At this stage, the situation can be resolved through management intervention, changing the work environment, or the victim leaving the company.
Consequences of inaction
Physical
Sexual harassment and coercion, physical harm
Psychological
Post-traumatic stress disorder, depression, anxiety, suicidal thoughts
Financial
Medical treatment costs, psychological recovery, job loss

What to do?
Periodic conflicts
If you're experiencing escalating conflicts at work and distress, start the self-education plan from WomanAid
Constant issues
If you have ongoing conflicts at work and fear in the workplace, start an anti-bullying plan
The legal definition of workplace bullying in the Netherlands can be found in various sources and legislative acts. Here are key aspects:
1. General Definition: According to Dutch legislation, bullying is defined as "all forms of structural intimidation originating from one or more employees (colleagues, supervisors) and directed towards an employee or a group of employees who cannot defend themselves against this behavior."
2. Inclusion in the Category of Psychosocial Stress at Work: Bullying falls under the category of psychosocial stress at work as defined in the Working Conditions Act. Employers are required under this law to have policies aimed at preventing or limiting this form of work-related stress.
3. Detailing Behavior: Bullying is also described as demeaning, hostile, or intimidating behavior towards an individual or a group. An important aspect is that the victim cannot effectively protect themselves. Bullies often have more power than the victim. The behavior is repetitive and persistent and can interfere with normal work and lead to job dissatisfaction.
These definitions reflect a comprehensive view of workplace bullying, including its forms, impact on the victim, and the responsibilities of employers in preventing and responding to such cases.
As an employee facing workplace bullying in the Netherlands, you have several rights and protective mechanisms according to local laws:
1. Right to a safe working environment: You have the right to a safe and healthy working environment. Your employer is obligated to provide you with such an environment, including protection from psychosocial stress such as bullying.
2. Anti-bullying policy: Employers are required to have an anti-bullying policy in the workplace. This may include procedures for reporting, mechanisms for responding to complaints, and prevention strategies.
3. Right to file complaints: You have the right to file complaints if you become a victim of bullying. Complaints can be made directly to management, the HR department, or in some cases, external regulatory authorities.
4. Consultation and support: Some organizations offer support services and consultations for employees facing bullying. This may include access to psychologists or specialized counselors.
5. Protection from retaliation: You are protected from any form of retaliation for filing a complaint about bullying. This means your employer cannot punish you for reporting or participating in an investigation.
6. Legal protection: If bullying leads to serious psychological or physical problems, you may have the right to legal protection, including compensation.
7. Right to medical care: In case bullying results in health issues, you have the right to medical care and, if necessary, sick leave.
8. Investigation and accountability: Employers are required to investigate all complaints of bullying and take appropriate actions against those responsible.
After experiencing workplace bullying in the Netherlands, it's important to take the following steps:
1. Documenting incidents: Record all events that you consider bullying with all the details, including dates, times, locations, witnesses, and specific words or actions used. This will help you have concrete evidence of the situation.
2. Familiarize yourself with internal company policies: Review your company's internal policy regarding bullying and learn about the procedure for filing complaints. Many companies have specific procedures for such cases.
3. Report to your employer: File a complaint with your immediate supervisor, HR department, or the designated person according to your company's policy. If you believe your immediate supervisor is part of the problem, escalate the issue to higher-level management or directly to HR.
4. Seek support and consultation: Consider seeking professional support, such as consulting with a lawyer or psychologist. Unions and professional associations can also provide support and advice.
5. Contact external organizations: If your company does not take appropriate action or if you believe your rights are being violated, you can contact external organizations such as labor unions, local labor authorities, or even the police in cases of serious violations.
6. Prepare for potential legal action: If the situation is not resolved internally, and you believe your rights have been violated, be prepared for the possibility of legal action. To do this, maintain all evidence and documentation.
Consult with a professional legal advisor in the Netherlands for specific advice and a better understanding of your rights in this situation.
Documenting incidents of workplace bullying is a crucial element in the event of legal action. Here are a few steps you can take for effective documentation:
Recording incident details:
Date and time: Record the exact date and time of each incident.
Description of events: Provide a detailed description of what happened, including any words, gestures, actions, or electronic messages used.
Participants: Document the names of all individuals involved in the incident, including witnesses.
Location: Specify where the incident occurred (e.g., in a conference room, at the workplace, in a common area, etc.).
Preserving documentation:
Electronic communications: Retain all emails, SMS messages, social media messages, or any other digital communications related to bullying.
Photographs: If possible, take photographs of physical or visual evidence of bullying (e.g., damaged property, vandalism).
Witness statements:
Encourage witnesses to write down their testimonies regarding the incidents. This can add weight to your case.
Seeking assistance:
If you've sought assistance from the HR department, management, or any other service, keep records of these interactions (dates, times, content of conversations).
Correspondence:
Keep copies of any official correspondence related to your complaints about bullying, including your complaints and responses to them.
Medical evidence:
If bullying has resulted in physical or psychological injuries, retain medical records that can substantiate this.
Legal consultation:
Consider consulting with a lawyer specializing in labor law or human rights who can provide advice on your case.
Remember that evidence and documentation should be accurate and objective. Emotional expressions or unsubstantiated claims could undermine your position in a legal proceeding.
You can demand that the company take action against workplace bullying in accordance with Dutch legislation.
Ensuring a safe working environment: Dutch law requires employers to provide a safe and healthy working environment, including protection against psychosocial stress such as bullying.
Policy on psychosocial stress at work: Employers are obligated under the Working Conditions Act to implement policies aimed at preventing or limiting psychosocial stress at work, including bullying.
Right to lodge complaints: As an employee, you have the right to file complaints about bullying. The employer is required to investigate these complaints and take appropriate actions.
Demanding actions from the employer: You have the right to demand that the employer take specific measures to prevent bullying, including the development of effective procedures, staff training, and the establishment of support mechanisms.
Protection against retaliation: You are also protected against any form of retaliation for filing a complaint about bullying or demanding action from the company.
If you encounter resistance or unwillingness from the employer to take appropriate measures, you can seek legal assistance or support from unions or relevant organizations. It's essential to know your rights and demand their enforcement in the workplace.
1. Working Conditions Act (Arbowet):
This law defines the general principles that employers must adhere to in order to ensure a safe and healthy working environment. It includes provisions regarding the psychosocial aspects of work-related stress, including bullying.
Employers are required to take measures to prevent or limit psychosocial stress.
2. Dutch Civil Code (Burgerlijk Wetboek):
Book 7 of this code, which pertains to labor relations, outlines the duties of employers to create a safe working environment.
This may include the employer's liability for harm caused to employees due to workplace bullying.
3. Equal Treatment Act (Wet gelijke behandeling):
This law prohibits workplace discrimination, which can be an integral part of some cases of bullying.
It provides protection against discrimination based on various characteristics, including gender, race, religion, sexual orientation, and more.
4. Works Councils Act (Wet op de ondernemingsraden):
This law defines the role of the works council (similar to a labor union) in expressing opinions and giving advice on company policies, including addressing bullying.
5. General Regulations on Labor Protection:
Various regulatory acts related to labor protection also contain provisions that can be applicable in cases of bullying.
You can file a complaint about bullying with the labor inspectorate or another relevant government authority in the Netherlands. Here's how you can do it:
Labor Inspectorate (Inspectie SZW):
This is the primary agency responsible for overseeing compliance with labor laws, including issues related to workplace bullying.
You can contact the Labor Inspectorate if you feel that your employer is not taking appropriate measures to prevent or respond to bullying.
Filing a Complaint:
You can file a complaint online or by mail. It's important to provide as many details as possible about the bullying incident(s), including the time, place, individuals involved, and any actions taken.
Confidentiality:
The Labor Inspectorate typically handles complaints confidentially. This means that your identity as the complainant may be protected.
Other Government Authorities:
Depending on the specific circumstances of your case, there may be other government authorities you can contact. For example, if bullying is related to discrimination, you can contact the College voor de Rechten van de Mens (the Netherlands Institute for Human Rights).
Legal Support:
It's also important to consider the possibility of seeking legal support or advice from a lawyer, especially if you plan to file a complaint with a government agency.
Before filing a complaint, it is recommended to first utilize all available internal channels within your organization. If these steps do not lead to a satisfactory resolution of the issue, then you can turn to external authorities, such as the Labor Inspectorate.
Bullying itself is not always considered a form of discrimination under Dutch law, but it can transform into discrimination if it is based on protected characteristics such as race, gender, religion, age, sexual orientation, or disability.
Bullying as Psychosocial Stress:
In the context of Dutch labor law, bullying is typically seen as one of the forms of psychosocial stress at work, encompassing intimidation, humiliation, or hostile behavior, regardless of whether it is related to any protected characteristic.
Discrimination Based on Protected Characteristics:
Discrimination, according to Dutch law, is defined as unequal treatment based on protected characteristics. Therefore, if bullying is directed at an individual or group of people based on these characteristics, it can qualify as discrimination.
Examination of Specific Situations:
It is important to consider each case individually. If bullying has a discriminatory nature, victims have the right to protection under relevant anti-discrimination laws.
While bullying itself is not always considered discrimination under Dutch law, it can be regarded as discriminatory if it is associated with a person's protected characteristics.
Consultation with a Lawyer:
Reach out to a lawyer who specializes in labor law or human rights. You can find a lawyer through local bar associations, law firms, or recommendations.
Unions and Workers' Organizations:
If you are a member of a union, you can also turn to them for advice and support. Unions often provide legal assistance to their members in labor disputes.
Free or Subsidized Legal Services:
In some cases, you may be eligible for free or subsidized legal assistance. This can be through local legal aid centers, nonprofit organizations, or the country's legal aid system.
Consultations with Human Rights Experts:
Important human rights or equality organizations, such as the College voor de Rechten van de Mens, can provide consultations or direct you to relevant resources.
Interactive Plan:
Go through the WomanAid interactive plan for combating bullying, which provides detailed steps, including legal aspects of dealing with it.
Review Your Case:
When preparing for a meeting with a lawyer, gather all relevant documents, records, and other information that may be important for your case.
Remember that seeking legal assistance early on can help you better understand your rights and options for actions in the case of workplace bullying.
Yes, you can sue your company for bullying if you believe you have been a victim of workplace bullying, and your employer has not taken proper measures to prevent or address the situation. Here are some key steps and considerations:
Legal Consultation: First and foremost, it's essential to seek legal advice. An attorney specializing in employment law can assess your case and advise you on whether you have sufficient grounds for a lawsuit.
Evidence: Gathering evidence will be crucial. You will need to provide documentation of all instances of bullying, including emails, conversation records, witness testimonies, and any other relevant information.
Internal Complaint Channels: Typically, it is recommended to first exhaust all internal complaint channels within your company. If you have already done so and the issue was not resolved, this can serve as additional evidence in your lawsuit.
Assessing Damages: The lawsuit may include compensation for moral damages, loss of income, medical expenses (if bullying has led to psychological or physical issues), and other related losses.
Legal Process: Be prepared for the fact that the legal process can be lengthy and complex. It's essential to have a realistic understanding of potential outcomes and costs associated with the legal proceedings.
Mediation or Settlement: In some cases, it may be possible to reach an out-of-court settlement through mediation.
Before filing a lawsuit, it's crucial to carefully weigh all options and potential consequences. A legal advisor will be best positioned to evaluate your case and provide recommendations on the best course of action."
If a company in the Netherlands does not take action against workplace bullying, it can have several serious legal consequences:
Legal Liability:
The company may be legally liable for any damages caused by bullying. This may include compensating the employee for moral damage, medical expenses, loss of income, and other related losses.
Fines and Sanctions:
Labor inspection or other regulatory authorities can impose fines and sanctions on the company for failing to fulfill its obligations to provide a safe and healthy working environment, in accordance with the Working Conditions Act (Arbowet).
Compensation for Damages:
The company may be required to compensate the damages suffered by the employee if it is proven that bullying has led to psychological or physical problems.
Reputational Risks:
Failure to take action against bullying can negatively impact the company's reputation, including a loss of trust from employees, clients, and partners.
Decreased Employee Productivity and Morale:
Inadequate resolution of bullying issues can lead to decreased employee morale and productivity, as well as an increase in absenteeism and turnover.
Potential Legal Proceedings:
Failure to take action may result in legal proceedings and expenses related to legal processes, legal fees, and possible court-ordered payments."
In the Netherlands, you can claim compensation for moral damage if you have been a victim of workplace bullying. However, the amount of compensation can vary significantly depending on the specific circumstances of the case. Here are some key aspects:
Assessment of Moral Damage:
Compensation for moral damage, known as 'smartengeld' in the Netherlands, is typically assessed based on the degree and duration of emotional stress, physical and psychological impact.
Legal Practice:
In practice, compensation amounts can vary. Dutch courts usually rely on precedents and recommendations to determine the compensation amount.
Factors Affecting Compensation:
Important factors include the severity of bullying, the duration of suffering, the impact on personal and professional life, as well as any long-term effects, such as psychological disorders.
Evidence:
Providing evidence of moral damage is crucial. Medical reports, testimonies from psychologists or therapists can be helpful in substantiating your claims.
Filing Procedure:
To obtain compensation, you typically need to file a lawsuit in court, where your case will be assessed based on the evidence provided and legal standards.
Consultation with an Attorney:
Since the compensation amount can vary, it's recommended to seek consultation from an attorney specializing in labor law to assess your case and potential compensation."
If your company is ignoring your bullying complaints, you can take the following legal steps:
1. Readdress the Issue with Your Employer:
Reach out to your supervisor or HR department again. You can do this in writing to document your efforts to resolve the problem.
2. Document:
Keep detailed records of all bullying incidents, your complaints, and any responses from the company. This may include emails, witness statements, and other evidence.
3. Contact the Labor Inspectorate:
You can file a complaint with the Labor Inspectorate (Inspectie SZW) in the Netherlands. This may prompt the agency to investigate working conditions at your company.
4. Seek Legal Advice:
Consult with an attorney specializing in labor law. They can help you understand your rights and options for further action.
5. File a Lawsuit:
Your attorney may advise you to file a lawsuit against the company. This could include claims for compensation for emotional or physical harm resulting from bullying.
6. Contact Labor Unions:
If you are a member of a labor union, they may provide support and legal assistance.
7. Mediation:
In some cases, it may be beneficial to explore mediation or other forms of conflict resolution.
8. Public Appeal:
As a last resort, turning to the media or using social media can raise awareness about your situation. However, this should be done carefully and after consulting with your attorney.
Remember that it's important to carefully consider each step and weigh the potential consequences.
Recordings of conversations and emails can be used as evidence of bullying in legal proceedings. However, it's important to consider some legal aspects when collecting and using them:
Legality of Conversation Recordings:
Before recording a conversation, it's crucial to ensure that it doesn't violate laws regarding confidentiality and privacy. In many jurisdictions, including the Netherlands, the consent of all parties is required for a legal conversation recording. Recording without consent may be illegal and not admissible as evidence in court.
Emails:
Emails sent in the course of work-related activities are generally admissible as evidence. They can provide clear documentation of communication between parties and the content of exchanges.
Preservation of Evidence:
When collecting evidence, it's important to preserve it in its original form. This means avoiding editing or altering recordings or email content.
Disclosure of Evidence:
When submitting evidence such as conversation recordings and emails in a legal context, they must be presented in accordance with court procedural rules.
Consultation with an Attorney:
Since privacy and the use of electronic evidence can be complex legal matters, it is advisable to seek legal advice from a qualified attorney to ensure the proper collection and use of such evidence.
Remember that excessive focus on recording conversations without consent can violate privacy and may have legal consequences for you.
The timeframes for filing a complaint about bullying after it occurs can vary depending on the jurisdiction and specific legislation. In the Netherlands, these timeframes are determined as follows:
Employment Disputes:
For employment disputes, which may include issues related to workplace bullying, there are often specific statutes of limitations during which a complaint or lawsuit can be filed. For example, in cases involving claims for compensation, this timeframe may be several years from the date when the person became aware of or should have become aware of the harm.
Internal Complaints within an Organization:
If you plan to file an internal complaint within your organization, it's advisable to do so as soon as possible after the incident. Many companies have their own rules regarding the deadlines for submitting complaints.
Reporting to the Labor Inspectorate:
If you are reporting to the Labor Inspectorate or another regulatory authority, it is also recommended to do so as soon as possible to ensure the timeliness and relevance of the information."
Filing a complaint or lawsuit in the case of workplace bullying can have a number of risks and potential consequences that are important to consider:
Professional Risks:
Filing a complaint may affect your relationships with colleagues and management. It can lead to alienation in the workplace or even informal blacklisting in your industry.
Emotional Stress:
The process can be emotionally draining, especially if the case becomes prolonged or particularly contentious.
Financial Costs:
Legal expenses, especially in the case of legal proceedings, can be significant. This includes attorney fees, court fees, and other related expenses.
Risk of Adverse Judgment:
There is a risk that the court may rule against you, which could lead to additional costs or the need to pay the other party's legal expenses.
Impact on Career:
Filing a lawsuit can affect your reputation and career opportunities, especially in smaller industries where information spreads quickly.
Possibility of Retaliation:
While retaliation for filing a complaint is illegal, there is a risk of unofficial retaliatory actions from your employer or colleagues.
Time Commitment:
The process of addressing a complaint or lawsuit can be time-consuming, requiring a significant investment of your time.
Psychological Impact:
Filing a complaint or lawsuit may rekindle or intensify the psychological stress associated with the bullying incident.
It's essential to weigh these potential risks and consequences carefully and, if you decide to proceed, to seek legal advice and support to navigate the process effectively.
Yes, you can and should seek help from a labor union in the case of workplace bullying in the Netherlands. Labor unions in this country often play an active role in protecting the rights and interests of workers, including issues related to workplace bullying. Here are a few of them:
Federatie Nederlandse Vakbeweging (FNV): FNV is the largest trade union in the Netherlands with approximately 1.4 million members. It encompasses various sectoral unions and represents a wide range of professions. Website: www.fnv.nl
Christelijk Nationaal Vakverbond (CNV): CNV is a Christian-democratic trade union with around 350,000 members. It represents various sectors of the workforce. Website: www.cnv.nl
Federation of Managerial and Professional Staff Unions (MHP): MHP focuses on representing middle and senior staff and has about 160,000 members. It caters to a specific target audience compared to FNV and CNV. Website: www.vakcentralemhp.nl
Here's how a labor union can assist you:
Support and Counseling: The union can provide you with support and counseling regarding your rights and options in cases of bullying.
Representation in Negotiations: The union can represent you in negotiations with the employer or HR department to address the situation.
Legal Assistance: Many labor unions offer legal services to their members, including assistance in filing complaints or lawsuits.
Support in Legal Proceedings: If necessary, the union can provide support or representation in legal proceedings.
Mediation and Conflict Resolution: The union can assist in resolving conflicts through mediation and other dispute resolution methods.
Information on Your Rights: You can also receive information about your rights and responsibilities under labor laws.
Seeking help from a labor union can be a valuable resource in addressing workplace bullying and ensuring that your rights are protected.
Yes, workplace bullying can be a reason for termination of employment under certain circumstances. It's important to consider two different perspectives on this issue:
1. Termination of the Bullying Victim:
If an employee becomes a victim of bullying and considers their work environment to be intolerable or harmful to their health, they may explore the possibility of termination. In such cases, the employee may seek legal advice to determine whether they have rights to compensation or other forms of protection.
2. Termination of the Bully:
On the other hand, if an employee engages in bullying behavior, it can be grounds for their termination by the employer. Bullying can be seen as a violation of workplace discipline or unacceptable conduct that breaches the company's standards of behavior. The employer must adhere to relevant termination procedures, including compliance with labor laws and company policies.
In the Netherlands, a person who engages in workplace bullying may face several legal consequences, which may include:
1. Employment Law Consequences:
- An individual found guilty of bullying may be terminated from their job for violating workplace discipline or corporate rules. The decision to terminate should adhere to Dutch labor laws and internal company procedures.
2. Civil Liability:
- Bullying victims can file a civil lawsuit against the perpetrator for compensation for moral or material damages.
3. Fines and Sanctions:
- In certain circumstances, if bullying exhibits characteristics of a criminal offense (such as physical violence or serious threats), the individual may be subject to criminal liability under Dutch law.
4. Disciplinary Measures:
- Companies may take disciplinary measures that fall short of termination, such as issuing warnings, transferring to a different role, or demotion.
5. Reputational Risks:
- A person who engages in bullying may face damage to their professional reputation, which can negatively impact their career prospects.
6. Psychological Counseling or Training:
- In some cases, a company may require the individual who engaged in bullying to undergo psychological counseling or training to improve interpersonal skills.
These legal consequences are designed to address the harm caused by bullying in the workplace and to promote a safe and respectful working environment.
